Pren Host

Acceptable Use Policy

The optimal solution for fast, reliable websites

 

Shared/Reseller/Master  Reseller Hosting Policies

Shared Hosting Packages You cannot use the hosting for Backup Storage, File Hosting/File Sharing/Image Hosting. You are not allowed to Store any Personal Zip files or backup your files as a Zip in the Server. The hosting should contain only the Files used by the Website scripts.

In Shared/Reseller/Master Environment, you cannot keep Mails more than 2 GB of space per cPanel.If you need space for Email, You can upgrade your account to Email Hosting Plans GSuite or VPS.

Reseller/Master Reseller clients of Pren Host are responsible for supporting their clients & they are responsible for their client Data’s hosted under them. We Pren Host does not offer any compensation for any losses that happen to them/their clients. Pren Host does offer only limited support for Resellers Clients. If a Reseller’s client contacts us, we reserve the right to place the client account on hold until the Reseller can assume their responsibility for their client. All support requests must be made by the Reseller on their client’s behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients. Pren Host will hold any reseller responsible for any of their client’s actions that violate the law or Pren Host Terms of Service / FUP Policies /.If any Reseller account is involved in doing Resource abuse or Unacceptable content abuse, Pren Host has the right to block the total Reseller since the funds should be maintained under the fair usage policy. Resellers are responsible for their clients how the accounts are being hosted.Reseller/Master Account main domain/account will be hosted under your WHM Only as your ownership so termination of the main Domain/cPanel User account will terminate all the accounts under your Reseller/Master On such type of termination by the Reseller/Master You are responsible for any type of Data/Website/Any type of losses happen during the termination.We Pren Host does not offer any compensation for it

Providing Free hosting is not allowed for any Reseller’s/Master Resellers. If provided, the account will be suspended, and no refunds will be given. We will be terminating all the accounts under the WHM.

Shared Hosting,Reseller Hosting,Master Reseller & Reseller Hosting Plans Customers should run their/their clients Websites As per the Policies Defined.All your sites will be hosted in Shared Environment so every cPanel you are hosted will have only limited Resource Allocated.We have rights to suspend/terminate the cPanel/Account in question with/without Notice which is involved in Resource Abuses like CPU,RAM,MYSQL,IO,IOPS,EP

As its an Shared Environment Other Websites/Reseller’s Clients websites will also be hosted on the Server so if any domains/account Violating the FUP/TOS/CPU Resources We will Suspend/Block the HTTP Access of the site in question with/without notice to stablize the Server

You can able to host only average Traffic Websites in a shared Environment in shared environment.incase of any High Traffic sites you should consider hiring an VPS/Dedicated Servers as per your website requirement.

Resource Usage

User may not:

  • Use 10% or more of system resources for longer then 60 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc. 
  • Run any type of interactive real-time chat application that requires server resources. Remotely-hosted services are fully allowed.
  • Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
  • Run any software that interfaces with an IRC (Internet Relay Chat) network.
  • Run any bit torrent application, tracker, or client.
  • Run rapidleech plug mod.
  • Participate in any file-sharing/peer-to-peer activities
  • Run any gaming servers such as counter-strike, half-life, battlefield1492, etc
  • Run cron entries with intervals of less than 10 minutes

You may create your own backup of your account from your control panel however these may only be stored for up to 7 days. Please download archives to a local source and remove them from your account.


Cancellation & Refunds

Pren Host reserves the right to cancel, suspend, terminate or otherwise restrict access to the account at any time with or without notice in case of any FUP/TOS/AUP Violations. Misbehavior with our Support Staff Over any Medium like Telegram, Livechat, Support tickets or any other communication like talking abusive words/bad words will Result in Service Suspension/Termination/Cancellation & Account closure.No Refund will be Offered. Customers need to Pay a Penalty to get their Data’S Backup if needed. For Refund , in Shared Hosting Client Get 15 days Refund or Money Back, For Reseller / Master Reseller Have 7 Days Money Back Grantee, No refunds are provided for VPS or Dedicated servers under any circumstances. No refunds are provided for  Domain Cancelation,
Accounts purchased under a promotion, with or without a promo code, are excluded from the 15 / 30 Days money-back guarantee.