Pren Host

Terms & Condition

Terms of Service (TOS)

Customer agrees when using, or accessing PrenHost.Com services that the terms and conditions of this policy will be met:

The user agrees to use the service in a manner consistent with any and all applicable laws. In the event that this account is not used in accordance with all Applicable Laws including, but not limited to Local, State or Federal Laws, prenhost.com reserves the right to cooperate with all or any law enforcement agencies.

User agrees to follow the Acceptable Use Policy of any network user connects to, including PrenHost.Com system.

Neither prenhost.com nor its Information Providers are responsible for any damages arising from User’s use of prenhost.com or by User’s inability to use prenhost.com service.

User hereby agrees that any material submitted for publication on prenhost.com through user’s account(s) does not violate or infringe any copyright, trademark, patent, statutory, common law or proprietary rights of others, or contain anything obscene or libelous. User’s may not host any hardcore adult content or porn websites on our shared, reseller servers. Software intended to facilitate any such violations or infringements may not be stored on prenhost.com.

The following violations of “netiquette” are grounds for immediate suspension of service pending investigation by prenhost.com and will result in termination of the account(s) the investigation determines to have originated or transmitted these types of traffic.

Posting a single article or substantially similar articles to an excessive number of newsgroups (i.e., 20 or more) or continued posting of articles that are off-topic (e.g., off-topic according to the newsgroup charter or the article provokes complaints from the regular readers of the newsgroup for being off-topic).

Sending unsolicited mass e-mailings (i.e., to more than 25 users) which provoke complaints from the recipients.

Engaging in either of the above from a provider other than prenhost.com and using an account on prenhost.com as a mail drop for responses, or advertising a web site hosted at prenhost.com.

Continued harassment of other individuals on the Internet after being asked to stop by those individuals and by prenhost.com.

Impersonating another user or otherwise falsifying one’s user name in e-mail, Usenet postings, on IRC, or with any other Internet service. (This does not preclude the use of nicknames in IRC or the use of anonymous re-mailer services.) PrenHost.Com prohibits IRC and associated programs, including psybnc, “bots”, etc., scripts commonly used for abuse, attacks, or flooding threatening, harassing, or obscene content and any proxies which do not require authentication, including open mail proxies, unprotected anonymous web surfing proxies.

The most common thing is Some customers buy XYZ domain & do Phishing sites to attack victims for this type of case if any user suspects we will immediately terminate that site.

Shared/Reseller/Master  Reseller Hosting Policies

Shared Hosting Packages You cannot use the hosting for Backup Storage, File Hosting/File Sharing/Image Hosting. You are not allowed to Store any Personal Zip files or backup your files as a Zip in the Server. The hosting should contain only the Files used by the Website scripts.

In Shared/Reseller/Master Environment, you cannot keep Mails more than 1 GB of space per cPanel.If you need space for Email, You can upgrade your account to Email Hosting Plans GSuite or VPS.

Reseller/Master Reseller clients of Pren Host are responsible for supporting their clients & they are responsible for their client Data’s hosted under them. We Pren Host does not offer any compensation for any losses that happen to them/their clients. Pren Host does offer only limited support for Resellers Clients. If a Reseller’s client contacts us, we reserve the right to place the client’s account on hold until the Reseller can assume responsibility for their client. All support requests must be made by the Reseller on their client’s behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients. Pren Host will hold any reseller responsible for any of their client’s actions that violate the law or Pren Host Terms of Service / FUP Policies /. If any Reseller account is involved in Resource abuse or Unacceptable content abuse, Pren Host has the right to block the total Reseller since the funds should be maintained under the fair usage policy. Resellers are responsible for their clients and how the accounts are being hosted.Reseller/Master Account main domain/account will be hosted under your WHM Only as your ownership so termination of the main Domain/cPanel User account will terminate all the accounts under your Reseller/Master On the such type of termination by the Reseller/Master You are responsible for any type of Data/Website/Any type of losses happen during the termination. We Pren Host do not offer any compensation for it

Providing Free hosting is not allowed for any Reseller/Master Resellers. If provided, the account will be suspended, and no refunds will be given. We will be terminating all the accounts under the WHM.

Shared Hosting, Reseller Hosting, Master Reseller & Reseller Hosting Plans Customers should run their/their client’s Websites As per the Policies Defined. All your sites will be hosted in Shared Environment so every cPanel you are hosting with will have only limited Resource Allocated. We have right to suspend/terminate the cPanel/Account in question with/without Notice which is involved in Resource Abuses like CPU,RAM,MYSQL,IO,IOPS,EP

As its a Shared Environment Other Websites/Reseller Clients’ websites will also be hosted on the Server so if any domains/accounts Violate the FUP/TOS/CPU Resources We will Suspend/Block the HTTP Access of the site in question with/without notice to stabilize the Server

Users may not:

  • Use 10% or more of system resources for longer than 60 seconds. There are numerous activities that could cause such problems; these include CGI scripts, FTP, PHP, HTTP, etc. 
  • Run any type of interactive real-time chat application that requires server resources. Remotely-hosted services are fully allowed.
  • Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
  • Run any software that interfaces with an IRC (Internet Relay Chat) network.
  • Run any bit torrent application, tracker, or client.
  • Run rapidleech plug mod.
  • Participate in any file-sharing/peer-to-peer activities
  • Run any gaming servers such as counter-strike, half-life, battlefield1492, etc
  • Run cron entries with intervals of less than 10 minutes
  • User Cant Upload Malware Script / Nulled Script 

You may create your own backup of your account from your control panel however these may only be stored for up to 7 days. Please download archives to a local source and remove them from your account.

Users whose accounts are terminated for any of the above infractions are also responsible for the cost of labor to clean up and respond to complaints incurred by prenhost.com.

 

Payment Issues

All service renewal bills are generated according to the dates they were first activated on. As per the System settings, The service will be suspended on the 5th day from the due date and terminated on the 10th day from the due date. A late Fee of 1$ Will be added to your invoice in case if you didn’t make the payment before the Suspension. You should pay the late fee to get your service re-activated. & without due you can’t ask for backup this is not possible 

 

Cancellation & Refunds : 

Pren Host reserves the right to cancel, suspend, terminate or otherwise restrict access to the account at any time with or without notice in case of any FUP/TOS/AUP Violations. Misbehavior with our Support Staff Over any Medium like Telegram, Livechat, Support tickets or any other communication like talking abusive words/bad words will Result in Service Suspension/Termination/Cancellation & Account closure.No Refund will be Offered. Customers need to Pay a Penalty to get their Data Backup if needed. For Refund, in SG Shared Hosting, the Client Gets 30 days Refund & Cheap Shared Hosting Gets 15 days Refund or Money Back, For Reseller / Master Reseller has 7 Days Money Back Grantee; no refunds are provided for Corporate Hosting, VPS, or Dedicated servers under any circumstances. No refunds are provided for  Domain Cancelation,
Accounts purchased under a promotion, with or without a promo code, are excluded from the 15 / 30 Days money-back guarantee.