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Troubleshooting CloudLinux 9 Update Error: python3-rhn-check Dependency Issue

by sajibe
March 18, 2025
Linux, CloudLinux

While working with CloudLinux 9, you may encounter the following error during system updates:

Problem 1: package python3-rhn-check-1:2.11.5-1.el9.cloudlinux.x86_64 from cloudlinux9 requires rhn-check = 1:2.11.5-1.el9.cloudlinux, but none of the providers can be installed
- cannot install the best update candidate for package python3-rhn-check-1:2.11.2-1.el9.cloudlinux.x86_64

This issue can arise due to several reasons including package exclusions, outdated release files, or repository conflicts. Here’s a step-by-step guide to resolving this problem.


✅ Step 1: Remove Iptables

In some cases, the presence of iptables-services conflicts with dependencies.

yum remove iptables-services -y

✅ Step 2: Check for Excluded Packages

One of the common causes is that the required package is being excluded in YUM or DNF configuration.

Check the exclude line in /etc/yum.conf:

cat /etc/yum.conf

Look for lines like this:

exclude=bind-chroot dovecot* exim* filesystem kernel-modules nsd* p0f php* proftpd* pure-ftpd*

If you see rhn-check or other related packages, remove them from the exclude line.

Then run:

yum update

✅ Step 3: Ensure cloudlinux-release is Up-to-date

Verify the version of cloudlinux-release:

rpm -q cloudlinux-release

Check the latest version from the official changelog: CloudLinux Changelog

If outdated, update it:

yum update cloudlinux-release

Clean cache and rebuild:

yum clean all && yum makecache
yum update

✅ Step 4: Check for Third-party Repository Conflicts

Sometimes, conflicts occur with packages from third-party repositories like EPEL.

Temporarily disable the EPEL repository:

yum update --disablerepo=epel

Or disable it permanently:

yum-config-manager --disablerepo=epel

✅ Step 5: As a Last Resort — Skip Best Candidate Check (Not Recommended)

You can bypass the best candidate check if nothing else works (use with caution!):

Edit /etc/yum.conf and set:

best=False

Then:

yum clean all && yum makecache
yum update

✅ Conclusion

This issue often comes down to repository conflicts, outdated release packages, or exclusions in yum configurations. By carefully following the steps above, you should be able to resolve the python3-rhn-check dependency issue and keep your CloudLinux 9 server updated and stable.

If this guide helped you, consider bookmarking it for future reference!

Tags: CloudLinux 9

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